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Commonly Asked Questions

The Info You’re After

I Purchased the Tour, now what?

Once you purchase the tour, you will receive a download. The download will contain the audio tour and your haunted audio safari guide (You will also receive an email with the download as well)

Then your ghost-hunting adventure begins.

Download the tour, download the guide, drive to the starting location, and hit play.

Then, we will guide you through the rest in peace.

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I purchased the tour via Groupon now what?

When you purchased your Groupon, you should have been sent a code for the tour you chose. 

Follow these simple steps:

1. Go to Online Store

2. Purchase the Product 

3. At Checkout Enter your Code under Promo Code

4. Enjoy your tour

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NOTE: If you purchased a Groupon before January 16th, you will need to send us a chat with your Groupon Voucher number, email, and tour to redeem.

What is the best time to take the tour?

The beauty of this tour is that you can take it anytime you want. The best time to take the tour is during the day. If you want to get closer to night, we suggest an hour before sunset. You will be able to navigate the streets more easily and find your haunted hot spots. In most tours, we drive through a cemetery. Check to make sure of the times that the Cemetery on your tour is open for the best experience.

We want to purchase more than one tour, how do we do that?

You really only need to purchase one tour per vehicle. The exception to this is the Haunted Hollywood Daytime Walking Tour. If you want more than one tour, you will have to purchase the products separately with 2 different emails. It will not work if you change the quantity at checkout from 1 to 2. You need to have 2 separate transactions with 2 different emails to receive 2 Safari Packages. 

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